15 March 2009

Symptom:

The TNT Monitoring installer may stop at the “Starting services” stage. Eventually, starting the service fails and the installer presents a dialog that offers Retry and Cancel. Retry will again fail to start the service. Cancel will roll back the installation.

Cause:

TNT Monitoring 2.2.1 requires the Visual C++ 2010 Redistributable to be installed.

You can download it from Microsoft’s Web site at http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84