08 November 2012

The installation program will check that the user name and password are valid before accepting them and allowing you to install the TNTMonitoring agent. This is to ensure that the agent will actually be able to start correctly.

If you use a valid user name and password, check the following:

  • Does the user name have the “Log on as a batch job” right?
  • Does the user name have “Log on as a service” right?
  • Does the user name have administrator rights for the domain?
  • Did you type the domain name along with the user name? Both domain\user and user@domain.local should be accepted.